Shipping policy

Shipping Information & Customer Responsibility

Customers are responsible for providing complete and accurate shipping information at the time of purchase, including the recipient’s name, address, phone number, and any relevant delivery instructions.

If an order cannot be delivered, must be redirected, or is returned due to incorrect, incomplete, or inaccurate information provided by the customer, the customer may be charged any additional shipping or redelivery costs, plus a restocking and handling fee of up to $20.

By placing an order on our website, customers acknowledge and agree to these terms and accept responsibility for any additional charges resulting from inaccurate or incomplete delivery information.

Sweet Jerusalem reserves the right to deduct applicable fees from any refund or require payment of additional charges before arranging redelivery, to the extent permitted by applicable law.